AJ11.1 Allocate work to teams and individuals
AJ11.2 Agree objectives and work plans with teams and individuals
AJ11.3 Assess the performance of teams and individuals
AJ11.4 Provide feedback to teams and individuals on their performance
This unit is about managing the performance of your team, and the individuals within it
This unit is for you if you are a manager with responsibility for
In order to allocate work and agree objectives and work plans you need to consult with colleagues and specialists to ensure that work allocation make's the best use of the team's resources and skills. You will need to communicate the allocation to the team and be receptive to their comments. You will need to provide advice and guidance to ensure that the objectives are met.
In order to assess the performance you need to gather information about the performance of teams and individuals using a variety of techniques and assess this information in an objective way against clearly defined criteria. You will provide opportunities for teams and individuals to be involved in this process and you will be aware of factors that could affect performance.
In order to provide feedback in a positive and constructive manner, conducive to improving performance, you will ensure that your feedback is based on the agreed objectives and respects the need for confidentiality. You will be receptive to comments of the team and individuals, and engage them in the process.
AJ11.1 Allocate work to teams and individuals
Evidence from simulated activities is only acceptable for performance criterion in this element
AJ11.2 Agree objectives and work plans with teams and individuals
Evidence from simulated activities is not acceptable for this element
AJ11.3 Assess the performance of teams and individuals
Evidence from simulated activities is not acceptable for this element
AJ11.4 Provide feedback to teams and individuals on their performance
Evidence from simulated activities is not acceptable for this element
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Today's date: 31/7/2010
This page last updated:
20/7/2007 10:20